Privacy Policy

At Sun Trivadu, we are committed to providing reliable private travel coordination across Egypt while protecting your privacy. This policy explains how we collect, process, and protect your information when you browse our website, book an excursion, or contact us.

---

1. Information We Collect

To arrange seamless excursions and meet local maritime and permit guidelines, we collect specific details when you use our forms, WhatsApp channels, or email contact systems:

• Personal Contact Details: Your full name, mobile or WhatsApp phone number, and email address.
• Accommodation Details: Your hotel name and room number (which are required to secure custom resort lobby transfers and verify pickup authorizations).
• Trip Specifics: Your chosen excursion dates, group size (adults/children), and specific transfer requirements.
• Technical Data: Your approximate IP address, browser type, and navigation cookies collected purely to improve website accessibility and layout.

2. How We Use Your Information

We process your data strictly to organize your travel arrangements and ensure reliable assistance:

• To design, calculate, and format private excursion itineraries custom-built around your schedule.
• To coordinate lobby pickups directly with our designated private drivers and security-vetted local guides.
• To verify entry permissions and submit general guest declarations to local port, marine, or archaeological authorities when required by Egyptian law.
• To communicate booking updates, pickup times, or schedule adjustments directly with you via WhatsApp or email.

3. Sharing & Protection of Your Data

Your privacy is important to us. We handle your details carefully according to strict limitations:

• No Commercial Sharing: We do not sell, trade, rent, or lease your personal information to third-party marketing companies.
• Authorized Local Personnel: We limit data access solely to the certified local guides and drivers who handle your immediate pickup. Only the details necessary for pickup are shared.
• Legal Permits: Some historic sites and marine protected areas (such as Port Ghalib and National Parks) require sharing guest manifests with Egyptian authorities to secure travel permits.

4. Data Security Standards

We use electronic and physical security measures to safeguard your details from unauthorized access, loss, or alteration. Booking requests sent to our WhatsApp number (+201070771825) or our official email (info@pl.suntrivadu.com) are stored securely and deleted once your trip is completed and no longer requires active coordination.

5. Cookies & Tracking

Our website utilizes light technical cookies to improve your user experience and track aggregate traffic patterns. You can choose to accept or decline cookies directly inside your browser settings, although declining may limit access to specific formatting choices on our site.

6. Your Rights

Depending on your nationality, you hold specific rights regarding your personal records. You may contact us at any time to request access to the data we hold about you, request corrections to your hotel or pickup information, or ask us to delete your personal details from our active booking lists.

7. Policy Adjustments

We may update this Privacy Policy from time to time to align with legal requirements or changes to local transfer regulations. Any adjustments will be posted directly on this page with an updated modification date.

8. Contact Details

If you have any questions or concern regarding this policy, please reach out to our team: